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Highlights
ALSO Premium Support offers complete, end-to-end managed support across the full Microsoft platform to meet you or your customers’ complex needs, expand your capabilities or cover your on-prem based solutions.
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Rapid issue resolution
Speedy, round-the-clock responses to you and your customers – including critical situation support for the most pressing cases
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Maximise the Efficiency of your Solution Offering
It’s ideal for ISVs, Managed Service Providers and system integrators – as well as CSP resellers that have a dynamic customer base with above-average requirements.
If you’re a growth-minded partner that wants to scale your business, do so in confidence with ALSO’s trusted advice.
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The Small Print
There’s no downside to ALSO Premium Support. It’s a great value-added service that takes your service to the next level. Nevertheless, there are some conditions you might like to be aware of.
- Minimum subscription period is three months.
- Consultancy service is limited to Microsoft Azure.
- Support covers all versions of all commercially releasable, generally available Microsoft software and Online Services products.