Latitude 3000-serien 3310, 3x20 | Latitude 5000-serien 5x20 CS och 2-1 | Latitude 7000-serien 7x20 CS och 2-1 | Latitude 9000-serien 9x20 CS och 2-1 |
---|---|---|---|
Väsentliga produktivitetsfunktioner till ett bra värde |
En perfekt balans mellan prestanda, rörlighet och flexibilit | Premium-bärbara datorer med sofistikerad design och förbättrade produktivitetsfunktioner |
Noggrant utformade för att uppleva innovation i full hastighet |
Strategiska Prioriteringar | |||
Bästa värde och tillförlitlighet för utbildning till små och medelstora företag |
Bredaste utbudet av funktioner för högpresterande användning |
Företagsnivå rörlighet och användarupplevelse med premiummaterial |
Premiumdesign med hög rörlighet |
14, 15 inch LTE | 13, 14, 15 inch LTE | 13, 14, 15 inch LTE | 14 inch 16:10, 15 inch 5G |
Core i3 to i5 32GB | Core i3 to vPro i7 64GB | Core i3 to vPro i7 32GB | Core i5 to vPro i7 32GB |
Base Warranty | ProSupport | ProSupport Plus | |
---|---|---|---|
Technical support through phone, chat and online | Business hours | 24x7 | 24x7 |
Hardware repair service delivery1 | Varies | Onsite | Onsite |
Self service case management and parts dispatch through TechDirect | ✔ | ✔ | ✔ |
Direct access to in region ProSupport engineers | ✔ | Priority Access | |
Single resource for software and hardware expertise | ✔ | ✔ | |
Command center monitoring and crisis management | ✔ | ✔ | |
Software support with collaborative 3rd party assistance | ✔ | ✔ | |
Case Management API for helpdesk integration | ✔ | ✔ | |
Automated issue detection, notification and case creation by SupportAssist2 | ✔ | ✔ | |
Predictive issue detection for failure prevention by SupportAssist2 | ✔ | ||
Accidental damage repair for drops, spills and surges | ✔ | ||
Retention of hard drive after replacement3 | ✔ | ||
Dedicated Technical Service Manager4 | ✔ | ||
Monthly support history and contract reporting4 | ✔ |
1Onsite not available on some Venue, Chromebook and Rugged Latitude products
2SupportAssist only available on Windows based products; predictive technology available on hard drives and batteries
3Hard drive retention not available on Chromebook or Venue tablets except the Venue 11 Pro
4Available for customers with 500 or more ProSupport Plus Systems